ASURE Albert Park Motor Lodge

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COVID-19 RESPONSE

ASURE Albert Park Motor Lodge Is open and welcoming guests. Book and Stay with ASURE Albert Park Motor Lodge in Confidence.

ASURE Albert Park Motor Lodge have implemented measures to minimise the risk of transmission, to ensure that our guests and employees remain in a safe, inclusive and healthy environment. We are doing everything we can to uphold our high standards to maintain a safe environment, with additional cleaning, disinfecting, and we have in place, Health & Safety procedures, Sustainability procedures and COVID procedures. We have achieved ASURE 4 Star PLUS Accreditation with our robust yearly ASURE Accommodation Group quality assessment.

Having the COVID Ready badges ensures that all protocols meet the Government (Ministry of Health and Worksafe) protocols and allow our business to display the WTTC Safe Travels stamp.

We look forward to welcoming you - Your Comfort Is ASUREd

How we manage the risks of restarting part or all of ASURE Albert Park Motor Lodge when required.

Surfaces will be sprayed with disinfectant prior to cleaning staff entering the unit for cleaning. Carry out cleaning and sanitizing of all touch surfaces. These include frequently touch areas such as:

Curtains and pull cords, Light switches, Tables, Remote Controls, Toilet lids/buttons/splash backs, Power Points, Cupboard Handles, Door Knobs, Benches, Compendiums.

All units and surfaces will be wiped down with disinfectant, Units are aired daily. Surfaces and high touch areas to again be sprayed with disinfectant after the room has been cleaned and Quality Control checked on cleaning., then locked for incoming guests. We have sanitiser and soap for guest and staff use in all areas of the motel. All guests have the QR tracing code in their units and also at office if they choose to use on arrival. All staff have been trained and advised of changes.

How we at ASURE Albert Park Motor Lodge ensure all workers are able to keep themselves safe from exposure to COVID 19.

Health and Safety meetings are held monthly. If COVID 19 Levels changes these will be reviewed Weekly or Daily as required. Compulsory PPE Equipment Gloves, Face Masks. We maintain good hygiene, Compulsory hand washing and good cough/ sneeze etiquette.

We provide one on one training to ensure all guidelines are adhered to and where possible one staff member per unit clean. No entering units with guests present to ensure we maintain safe distancing during Levels 2, 3 & 4.

How we at ASURE Albert Park Motor Lodge gather information on our workers’ wellness to ensure they are safe and well to work.

Daily checks on team members health. If they have been feeling unwell, and symptoms are similar they are removed from the workplace and organise a COVID test. Have noted who is in each team members extended 'bubble' and their details on file for contact tracing. Daily health and wellbeing check as levels change.

We have a register in place for all guests and staff to fill out, along with Q R tracing codes in all units to eliminate too many people in one place at any given time. If staff are feeling unwell they will not be working and will have to go to doctors for a test, this is for the safety of themselves and the workplace. We have a great team whom regular talk to each other, so checking on each and everyone’s health is done on a regular basis.

How ASURE Albert Park Motor Lodge operates our business in a way that keeps workers and other people safe from exposure to COVID-19.

We will review guidance on the Ministry of Health website regularly to ensure we are doing our bit with the cleaning regime, right disinfectant and products.

ASURE Accommodation Group offers an 'online check in system'.  Contactless check in will be implemented to all guests if Level 3 or above as we will be open to essential workers and those who need to 'self-isolate'.

The keys will be left in their rooms, also with a letter to be read and signed. Disinfecting wipes or sanitizer will be available. Level 3 or above, no servicing will be undertaken and rooms will be equipped with sufficient supplies for the duration of the guests stay. Additional supplies of clean towels, linen and amenities will be left outside their rooms if required by guest. Guests can ring reception for extra items – ph  870 2995 or Mel 0272911889. Rubbish will be collected daily from outside their rooms.

Minimising risk by avoiding traffic in reception:

Level 2 – Reception open but strict social distancing – 2 m. One guest in reception at a time. Staff in Masks, Sanitising of Eftpos, Pens, Door Handles between guests.

Levels 3 & 4 – Contactless Check In implemented as we are open to essential travel/workers.

How ASURE Albert Park Motor Lodge manages an exposure or suspected exposure to COVID-19.

Team member or owner: Self isolate and organised a test. Consult with staff, arrange safe transport for them to get home or to the doctors immediately, Inform all other workforce, give advice on contact details for the Healthline etc

Guests: Leave the room they have been occupying and organise a test and then the ASURE Albert Park Motor Lodge team member begins full deep clean of the unit with gloves and masks. If the property is listed as a location of interest then it is our responsibility to contact all existing and previous guests advising them of the location of interest.

How ASURE Albert Park Motor Lodge checks to ensure work processes and risk controls are effective.

Consult with Hospitality New Zealand, Ministry of Health Guideline and ASURE Accommodation Group. Communicate any changes or reviews to this plan with staff as they happen and document. We have regular meetings/discussions and take onboard any concerns the staff raise.

How do any changes impact on the risk of the work ASURE Albert Park Motor Lodge do?

These changes will be reviewed at our daily or monthly meetings if COVID 19 levels change. We regularly check in with staff about how they are coping with the change to their working environment.

Please ensure you check regularly:

NZ Ministry of Health guidelines - https://www.health.govt.nz/

and

Unite Against COVID-19 https://covid19.govt.nz/

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